Customers say they are not getting my emails

Ask one customer to look in spam before you change anything. If it is there, the message was sent. The domain settings are the next place to look.

Do not buy a new email address yet. The same mailbox usually works once the domain notes are in place.

Keep a copy of any DNS record before you edit it. You can always put the old value back.

What to do

1. Run a free grade.
2. Write down the letter and the top issue.
3. Sign in at the company that holds your DNS. The grade names it when it can tell.
4. Add the missing record, or use the fix kit if you want the value written out for you.

Check your domain